111 beat Privacy Policy

Introduction and Scope

This privacy policy applies to all services, websites, and related applications of the 111 beat platform. When you register with 111 beat, use our services, or contact us, we process your information in accordance with this policy.

This policy supplements our Terms and Conditions, and both documents should be read together. By using the platform, you consent to the processing of your information as described in this policy.

What Information We Collect

111 beat collects the following types of information:

• Identity information: Full name, date of birth, national ID or passport number — required for account verification.
• Contact information: Mobile number and email address — used for secure communication and sending OTPs.
• Financial information: bKash, Nagad, or Rocket mobile numbers — to process deposits and withdrawals.
• Usage information: Login times, bet history, game activity, and account balance details.
• Technical information: IP address, browser type, device details, and cookies — to ensure the security and functionality of the service.

Purpose of Data Collection

111 beat uses the collected information for the following purposes:

• Creating and managing accounts and completing the identity verification process.
• Successfully processing deposit and withdrawal transactions.
• Providing customer support — assisting via live chat and email.
• Detecting fraudulent activity and maintaining platform security.
• Meeting obligations to comply with applicable laws and regulations.
• Improving services and making the user experience more effective.
• Correctly providing and managing bonuses, promotions, and VIP benefits.

Data Storage and Security

111 beat stores your information securely using SSL encryption technology. Our server infrastructure uses multiple layers of security technology to prevent unauthorised access.

Your information is stored only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period due to legal obligations.

• All data transfers are encrypted using TLS/SSL protocols.
• Two-factor authentication for account access.
• Regular security audits and vulnerability reviews.
• Internal staff access to data is restricted on a need-to-know basis.

Sharing Information with Third Parties

111 beat does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment processors: With bKash, Nagad, and Rocket — only the information necessary to complete a transaction.
• Technology partners: Service providers required to operate the platform — who work under strict confidentiality agreements.
• Legal authorities: Information may be provided in response to government or judicial directives under applicable laws in Bangladesh.
• Fraud prevention: Certain information may be verified with technology partners to detect fraudulent activity and protect users.

Cookies and Tracking Technologies

The 111 beat website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

• Essential cookies: Maintaining login state and ensuring session security — the site cannot function properly without these.
• Functional cookies: Used to remember your preferred language and settings.
• Analytics cookies: Monitor site usage to help improve the service.

You can disable cookies from your browser settings, but this may limit some features of the platform.

User Rights

As a member of 111 beat, you have the following rights:

• Right to access: You can ask to know what information we hold about you.
• Right to rectification: You can request that incorrect or outdated information be updated.
• Right to erasure: You can request that specific information be deleted where there is no legal obligation to retain it.
• Right to object to processing: You can object to your information being used for specific purposes.
• Right to data portability: You can request your information in a portable format.

To exercise these rights, contact our support team via live chat or email. We provide assistance in Bangla and English 24 hours a day, 7 days a week.

Protection of Minors' Information

111 beat provides services only to persons aged 21 or above. We do not knowingly collect any information from minors.

If a minor has registered by mistake, the account will be closed and the related information deleted as soon as we are informed. To learn more about responsible gaming, visit our Responsible Gaming page.

Marketing Communications

If you give consent to promotional communications at registration or at a later time, 111 beat may send you messages about bonuses, promotions, and service updates.

• You can unsubscribe from marketing messages at any time.
• Even after opting out, important account-related messages (transaction confirmations, security alerts) will continue to be sent.
• Unsubscribe requests will be processed within 7 days of receipt.

International Data Transfers

In some cases, the servers of 111 beat's technology partners may be located outside Bangladesh. In such situations, your information may be transferred internationally.

For such transfers, we ensure that the receiving party maintains appropriate data protection measures and that the security of your information is upheld.

Policy Changes

111 beat reserves the right to amend this privacy policy as needed. For significant changes, a notification will be sent to your registered email or mobile number.

Continuing to use the platform after a policy change means you are deemed to have agreed to the revised policy. We therefore recommend reviewing this page regularly. To learn more about us, visit our About Us page.

Complaint Resolution

If you have any concerns or complaints about how your information is managed, please contact our support team first. We are available 24/7 via live chat and email to assist in Bangla.

For answers to general questions, see our FAQ section, where you will find answers to frequently asked questions about privacy and data protection.